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The ERP Organizational Change Journal

Episode 54

ERP Vendor: Let’s Explore Unit4

by | Jan 27, 2022

About this Episode

In this episode we will discuss “ERP Vendor: Let’s Explore Unit4” with Mr. Claus Jepsen as we share and highlight a specific ERP vendor and get some insights on ERP trends and differentiators.

Objective research suggests that organizations need to take the time and effort to find that “one best fit” ERP solution that fits their company’s unique needs and challenges, without making assumptions.  Research also suggests that ERP systems selection, implementation methodology, and partner selection are critical for every successful ERP organizational change project.

We’ll discuss Unit4 and its differentiators, and we’ll talk about modern ERP, ERP software selection, ERP success rates, ERP challenges, the future of ERP, and emerging technologies!

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Claus Jepsen

Claus Jepsen

Chief Technology Officer at Unit4

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More about Claus

Claus oversees the development of intelligent software for service organizations, focusing on building cloud-based, super-scalable solutions and bringing innovative technologies such as AI, chatbots, and predictive analytics to ERP.

Claus is a strong believer that having access to vast amounts of data allows us to construct better, non-intrusive and pervasive solutions to improve our experiences, relieve us from tedious chores, and allow us to focus on what we as individuals really love doing.


Contact Unit4

Lisa Stassoulli – 

Global Communications Manager

M: (0)7870 916827 


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Episode Highlights 


04:30 In general what is Unit4 ERP? Please elaborate more on Unit4. What is it and who are your customers?

06:15 How would you define ERP for our listeners? And what is Modern ERP?

10:51 Suppose you are leading a kickoff meeting for an organization that is just starting an ERP implementation. How would you define and describe for them “success” in terms of an ERP organizational change?

14:07 Would you agree that ERP system selection is one of the most crucial decisions to be made during an ERP organizational change endeavor? Why? So, as you know there are many, hundreds, of different vendors in the ERP space. What would be your general advice to organizations looking to select an ERP solution?

18:25 With so many options, so many marketing and sales approaches, and many organizations having never been through an ERP selection previously, how can organizations focus on looking at the true differentiators with ERP vendors? I tell people, and our clients, all the time that during the sales pitch, you can often swap logos on the same sales slide deck and leave the rest…as they all seem to say the same thing. What do you say? What are some things to consider when trying to understand the true differentiators between ERP options during the selection process?

25:44 How would you describe your general understanding of ERP implementation success rates in the field?

27:35 What would you say are some of the most significant challenges in an ERP organizational change effort?

30:00 What is the future of ERP in general? What are some of the innovations and emerging technology driving ERP in 2022? AI, chatbots, and predictive analytics…?

36:58 In terms of Unit4 product specifically, what are the emerging technologies that Unit4 is actually building, or plans to build, over the next 1-3 years that you think will act as a competitive differentiator for Unit4?

41:08 What is more likely 1) nearly perfect success with no major challenges or 2) Some challenges but the organization endures (due to strong culture) and therefore success?

43:00 As you know implementation process and methodology is crucial, what can you share with our listeners as to how you feel your implementation process is a differentiator from other ERP players?

45:53 If you were going to give advice to an organization regarding successful ERP implementation as a tool for business continuous improvement and value realization, what would you say? How would you summarize this conversation?

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Nestell & Associates is a strategy and management firm. We can help you take your portfolio companies to the next level by demonstrating how to execute a scalable, methodical, and disciplined approach to digital transformation success. Merger and acquisition ERP digital transformations can be a significant challenge. But a solid framework is built on good practices with proven success. We have a successful track record with integrations, upgrades, mergers, and acquisitions, and we want to share our methods with you. Our leadership experience in organizational change, information technology, ERP, and digital transformation crosses multiple industries.

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