Episode 20

The ERP Triad

The ERP Organizational Change Journal

by | Apr 16, 2021

In this episode, we discuss the ERP triad and why people, technology and process factors impact ERP organizational change success with Mr. David Stefanick.  We discuss process mining technology and some key influences, and success factors, in ERP organizational change success. Mr. Stefanick shares pointers to his approach to the ERP organizational change triad: People, Process, and Technology.

by Dr. Jack G. Nestell | The ERP Organizational Change Journal Podcast: The ERP Triad

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This Episodes’ Guest

David stefanick

David Stefanick

David Stefanick is the founder and owner of STX Consulting, where we provide advisory consulting and leverage process mining technology to empower customer teams to improve business processes and operations with rapid time-to-value.

Process mining technology is transformational in enabling business improvements and success that has previously not been achievable. The customer success and testimonials are unparalleled.  David is also the author of the book, “Winning the ERP Game – A Coaching Guide to Packaged Application Business Success”.

He founded STX Consulting as a result of seeing the need customers had in meeting expectations and realizing value from their ERP and packaged application implementations. STX Consulting helps businesses, small and large, “win the game” by improving business processes and value realization.

David has over 30 years of industry experience helping customers succeed. David holds an MS degree in Computer Science from Rensselaer Polytechnic Institute and a BS degree in Chemical Engineering from Carnegie Mellon University.

More About This Episode: The ERP Triad

In this episode, we discuss some of the fundamental pillars of success, project failure, the definition of success, the role of corporate culture, the role of effective learning & development (L&D), organizational conflict, and more!

ERP organizational change is an often complex and dynamic interaction among employees, business processes, and technology.  Research suggests that organizations that become aware of, implement, and put the appropriate emphasis on the vast array of context-specific CSFs will be better prepared and positioned with the organizational skills needed to increase the likelihood of ERP assimilation and meeting the desired organizational goals. 

Research on organizational change has included studies from many different perspectives with a general focus on technology, processes, and people.  In general, ERP implementation methods, systems, practices, and organizational complexities vary greatly, and that many complex factors potentially contribute a large array, and variance, between success and failure. For this reason, understanding effective implementation processes and CSFs may benefit organizations.

This episode will explore this notion further.

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