Properly managing ERP emotional intelligence during ERP organizational change is an understood success factor. ERP projects are indeed emotionally draining and can be emotionally heated. Organizational leaders would benefit from recognition and proper reaction of stakeholder emotions.
“These situations can be emotionally draining. When a sales manager is in your face, adamant that your decision is going to ensure that she does not hit her annual quota, it is intimidating, even if you know it is not true. Keep in mind that your organization did not invent business. In addition to all of the tangible advantages ERP brings to the table, create an additional success out of knowledge that your ERP package represents the norm for business practices, and you have the opportunity to quietly correct some bad business habits.”
“ERP and Legacy Business Processes: Is Change Inevitable?” Posted on 25/05/12 by Tom Stephensonhttp://www.erpfocus.com/erp-and-legacy-business-processes-is-change-inevitable-934.html
Emotional Intelligence is a Key to ERP Success
Leadership emotional intelligence is a crucial factor in ERP organizational change efforts. The components of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills, are highlighted. Research supports the link between a company’s success and the emotional intelligence of its leaders. Additionally, the role of emotional intelligence in ERP (Enterprise Resource Planning) organizational change, requires an intentional focus on empathy and self-regulation. The importance of transformational leadership attributes, such as motivation, intellectual consideration, and empathy, is crucial to ERP organizational change. The value of self-reflection and self-regulation in effective leadership are essential qualities for personal integrity and organizational strength. Nestell & Associates strongly advocates for the development of emotional intelligence in leaders as its positive impact on organizational success and change management is beyond well recognized.
Learn more about Nestell & Associates proven ERP consulting practice.
“What Is Emotional Intelligence? Traits, How To Test And More”