There is one best ERP solution for each and every unique organization. And, the organization needs to take the time and effort to find that “one best fit” without making assumptions.
In fact, research suggests that ERP systems selection, implementation methodology, and partner selection is critical for a successful ERP organizational change project. There are 100+ ERP vendors. Some ERP solutions cater to specific industries while some cater across industries. Some come with industry-specific configurations and have hundreds of preconfigured business processes. Some cater to specific niches with little configuration. Some have been around since the beginning of the ERP era and some that we don’t know about yet but will bring to the market new and exciting products with creativity and innovation. ERP solutions utilize different models and often cater to different business needs. Some have all the bells and whistles and try to be everything to everyone. Others are very industry-specific and cater to a niche market.
They often employ technology differently and have different approaches to functionality and business modeling. They have different competitive differentiators that drive how they advertise and approach the market. There is free and open-source ERP and there are propriety ERP vendors. And there are ERP vendors that focus on add-ons only.
ERP solutions and vendors all have unique tangible and intangible benefits, advantages, disadvantages, and costs. Some of them have truly unique differentiators, some don’t, and some say they do.
What matters, is not just the ERP vendor Ads, commercials, or sales pitches, but what really makes for an organization’s success is being mindful of how critical the triad (people, process, and technology) and hence the true differentiators that ERP solutions and vendors bring or don’t bring to the table.