The Evolution of ERP Triad Landscape
The Enterprise Resource Planning (ERP) organizational change landscape and future are exciting. And, one thing is for sure as history demonstrates, all things ERP organizational change will continue to evolve. The proper management and consideration of the ERP Triad (people/organizational culture, processes, and technology) are key pillars of ERP success. All would agree that a successful ERP organizational change requires that the appropriate emphasis is placed on three areas:
1. Technology: ERP software, IT infrastructure, Emerging technologies, technical databases and application platforms, etc.
2. People: Organizational culture, Organizational change, Teamwork, Leadership, etc.
3. Processes: Project management, Understanding business model and requirements
As long as there are organizations, ERP organizational change will include people, processes, and technology. The ERP organizational change practice will continue to evolve and create opportunities to revolutionize ERP value and benefit to organizations.
The Exciting Future of ERP Technology
The future of ERP technology is exciting, and the idea of “ERP 3.0” is also exciting. ERP 3.0 is a notion based on emphasizing improved operational processes and productivity, is workforce centered, and is largely driven by emerging technologies and software. The integration of newer technologies in ERP Systems has begun and will continue to utilize and integrate relatively new and emerging technologies and ideas such as:
- Big Data
- Artificial intelligence (AI)
- Transformation software
- Machine learning
- RFID
- Blockchain
- Adoptive ERP
Holistic Insight into ERP Organizational Change
Along with emerging technologies and ever-improving ERP systems, there is also great ERP research emphasizing the value and importance of the non-technical components of ERP organizational change. These include ideas such as teamwork, the impact of business process re-engineering, organizational diversity, leadership style, and project management (more to come in future posts on these points). In the context of ERP organizational change, more and more insight into the holistic impact of the triad (technology, people, and process) is evolving. Given all the great advancements in practice and research, successful ERP organizational change is about picking the best solution and approach (people, processes, technology) for the organization and then implementing it in a way that is most cost-effective and efficient in terms of time, money, and effort, such that the organizations can realize the greatest return and benefit.
The Ever-Present Role of the People, Processes, Technology Triad
As long as ERP solutions are being used by human beings and business cultures, the criticality of the dynamic interplay between people, processes, technology triad is not going anywhere and will always play a significant role in successful ERP organizational change. For the success of ERP organizational change, this needs to be kept in mind. Time, as well as professional objective multidiscipline research, will and should, help determine the evolution of ERP and the success of ERP assimilation.
We’ll be watching and talking about it every step of the way.
Learn more about how Nestell & Associates’ ERP professionals can help you manage the ERP Triad. We are the ERP Triad experts!
Learn much more about the ERP Triad on the “The ERP Organizational Change Journal” Podcast.