Insightful and true quote. Effective and efficient purposeful training, training evaluation, training application, and training that supports business objectives are significant ERP organizational change influences.
“A significant insight learned from this study is that end-users across the organization must be educated from the onset of ERP implementation. Although education is a corner-stone of ERP implementation, the user training is usually only emphasized and the courses are centered on computer/system operation rather than on understanding the ERP concept and spirit.” (Yu, 2005)
Chian‐Son Yu, (2005) “Causes influencing the effectiveness of the post‐implementation ERP system”, Industrial Management & Data Systems, Vol. 105 Issue: 1, pp.115-132, https:// doi.org/10.1108/02635570510575225